policies

🔄 Donation Policies

1. All Donations Become Property of the Store

   • Once an item is donated, ownership is fully transferred to The Great North Thrift Store.

   • Donated items may be sold, repurposed, or used in programming.

2. Donated Items Must Be Legal & Owned by You

   • Please only donate items that you personally own or have permission to donate. No stolen or borrowed items.

3. Items Must Be Safe to Use

   • Do not donate items that are knowingly broken, damaged beyond use, recalled, or unsafe (e.g. leaking fuel, exposed wiring, or broken buckles).

4. We Reserve the Right to Refuse Donations

   • We cannot accept items that are moldy, unsanitary, infested, or pose a health/safety risk to staff or customers.

5. No Hazardous Materials

   • Please do not donate bear spray, fuel canisters, firearms, knives, or chemicals.

🛒 Store Policies

1. All Sales Are Final

   • As a community-supporting thrift operation, all purchases are sold “as-is” and are non-refundable. We do our best to ensure items are functional and clean.

2. Honest Pricing & Transparent Profit Use

   • 100% of our profits go directly to operational costs of Get Lost – Nature-Based Wellness & Recovery. Pricing reflects fair market value and condition.

3. Tampering or Theft Will Be Reported

   • We take shoplifting, swapping tags, or tampering with gear seriously and will report incidents to authorities.

4. Zero-Tolerance for Harassment

   • We maintain a safe, inclusive environment. Disrespectful or abusive behavior toward staff, volunteers, or guests will not be tolerated.

5. No Resale from Donation Drops

   • Individuals may not take items from the donation area before they are processed.

♻️ Our Commitment

We aim to clean, repair, and reuse as much as possible. Items we cannot use are responsibly recycled or passed on to other charities when appropriate.